Family & Parenting Support

Supporting parents and caregivers on a range of parenting issues

The Family & Parenting Support program offers support to parents and caregivers on a range of parenting issues. It provides a non-judgmental place to voice and explore parental concerns, and collaborative, solution-focused problem solving based on current knowledge of parenting strategies.

Parents come to us for help for a variety of reasons, including (but not limited to):

  • Parenting concerns around routines (bedtime, sleeping, dinner time, getting ready for school)
  • Challenges of living in a step-family or blended family
  • Challenges of being a new parent
  • How to handle behaviour problems
  • Wanting to learn about child temperament, behaviour and development (social-emotional, cognitive, physical)
  • How to care for a child with support needs
  • How to handle situational challenges (bullying, abuse, grief, drugs and alcohol) 
  • Learning to support sexual orientation and gender identity
  • Improving communications within the family and understanding family dynamics
  • Conflict between parents and teens

Parents have access to individual help through this program. We also periodically offer parenting groups where you can share experiences and learn new parenting skills together with other local parents.

COMPLETE THE INTAKE FORM

To find out more information or if you are ready to get started, please complete our online intake form to book an information-sharing appointment with one of our intake workers.

Or to ask for an intake appointment, email us at gfc@goldenfamilycenter.bc.ca or phone us at 250.344.2000.

PRIVACY AND CONFIDENTIALITY

Confidentiality is the preservation of private information disclosed during participation in one of the Golden Family Center’s counselling or support programs. With some exceptions (see below), your personal information is kept strictly confidential within our team and will not be shared without your consent.

EXCEPTIONS TO CONFIDENTIALITY:

  1. When information you disclose indicates there is clear and imminent danger to yourself or to others. In this situation, the counsellor or support worker is ethically required to take necessary steps to prevent such danger.
  2. When information you disclose indicates that a child (defined in B.C. as a person under the age of 19) is at risk and is in “need of protection”. The counsellor or support worker is required by law (so is any member of the general public) to inform staff at the Ministry of Children and Family Development (MCFD).
  3. For case consultation to ensure the provision of quality services. This occurs within our team at the Golden Family Center only.
  4. When disclosure of your information is for the purpose of complying with a subpoena, warrant or order issued or made by a court, person or body with jurisdiction to compel the production of personal information.
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