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Our Services during the Covid-19 pandemic
We are open again for in-person appointments. All programs will continue to also offer phone appointments or video appointments for clients who prefer those ways of connecting.
New Clients
If you are thinking about trying our counselling and support services, please call us at 250-344-2000, and we will schedule an in-person or a phone intake appointment with you. The intake worker will be in touch with you ahead of the intake appointment by phone or email, to arrange to send out paperwork to you.
Wednesday Drop-in Counselling Clinic
Drop-in Counselling sessions can now be in-person or by phone or video. They are available on a first come, first seen basis. No appointments are booked in advance. Please stop by or phone us at 250-344-2000 after 8:30 am on Wednesday mornings to register for one of the drop-in sessions.
Getting our voicemail when you phone?
We may not be able to answer each phone call right away, and you may end up getting our voicemail, even during normal office hours. Please leave a message with your name and number and we will call you back as soon as we can.
For Parents
- Parents: It’s OK If You’re Barely Getting by Right Now – by Kim Simon, Huffpost
- How to talk to your child about coronavirus disease 2019 (COVID-19) – 8 tips to help comfort and protect children – by UNICEF
- Tips for Families: Coronavirus – age-appropriate responses to common questions, a guide to self-care, and activities for young children experiencing social distancing – by Zero to Three
- The Pandemic Toolkit Parents Need; 8 expert tips to help families stay regulated – by Veronika Tait Ph.D. Psychology Today
- Stress, Resilience, and the Role of Science: Responding to the Coronavirus Pandemic – by Center on the Developing Child
- Free printable Resources for parents – by Conscious Discipline (you need to set up a free account to access this)
- Webinar on co-parenting during covid-19 by divorce coach and registered clinical counsellor, Shelley Behr, and mediator and lawyer, Rebecca Stanley
- Coronavirus (COVID-19): Resources for the Autism Community
Video Story
- Video – Time to Come in, Bear: A Children’s Story About Social Distancing
Activities
- Patch Of Ground Activity – by Janis Dyck, Art Therapist
- Safe Place Activity – by Janis Dyck, Art Therapist
Picture Books And Comics
Social Stories To Read With Your Kids
- Coronavirus Social Stories – by Smarty Symbols
- For parents who work in the healthcare field: My Mommy is a Safekeeper/My Daddy is a Safekeeper (you need to set up a free account to access this)
- Here2Talk – free mental-health counselling for post-secondary students – 24/7 via app, phone and web
- Tips for When the News Stresses You Out by Foundry
- Build a Time Capsule You are living through history right now.
- Worry Coping Cards
- Managing Stress During COVID-19 – Facebook LIVE event with counsellor Liza
- Free Psychological First Aid telephone calls to any BC resident (19+) affected by the COVID-19 pandemic (by individual psychologists registered with the College of Psychology of British Columbia)
- BounceBack – free access to online, video and phone-based coaching and skills-building program for adults and youth.
- Find Help Now – by the Canadian Mental Health Association
- Covid-19: Tips for managing anxiety – by the Canadian Mental Health Association
- A series of short videos on COVID-19 Stress, Distress & Trauma Series – by Dr. Bruce Perry (Neurosequential Network)
- Tolerance for Uncertainty: a Covid-19 workbook
- Mental Health and the COVID-19 Pandemic – by the Centre for Addiction and Mental Health
- Substance use resources and COVID-19 – by the British Columbia Centre on Substance Use
- Safer strategies to reduce the risk of Covid-19 transmission – by Vancouver Coastal H
Information for First Nations
- First Nations Leadership Council Covid-19 Resources
- First Nations provincial health authority information
Information for Health Care Staff
- Care for Caregivers website Healthcare worker resources
- Video: How doctors can cope with the pressures of COVID-19 – by Dr. Joy Albuquerque, Medical Director for the OMA Physician Health Program
- Digital resource hub for BC workers in Continuing Care & Community Healthy Care, Tourism & Hospitality, and Community Social Services. https://www.workmentalhealthbc.ca/
- Virtual Mental Health Supports for Healthcare Workers Virtual Mental Health Supports
- Psychological Resources by Psychology Tools
- Mental Health Commission of Canada – free online crisis training for essential workers during COVID-19: free training MHCC
- For parents who work in the healthcare field: My Mommy is a Safekeeper/My Daddy is a Safekeeper (you need to set up a free account to access this)
