COVID-19 Information

Our Services during the Covid-19 pandemic

The Golden Family Center team are doing our utmost to support our clients and community during the Covid 19 pandemic. In line with WorkSafe BC protocols and PHO orders, staff are working remotely as much as possible, and are keeping in-person contacts with clients to a minimum. We are open for in-person appointments on a limited basis only.  Your understanding and cooperation during this difficult time is greatly appreciated. Please Contact Us with any comments or feedback you may have.

New Clients

If you are thinking about trying our counselling and support services, you can still get started now. Please call Tracey at 250-344-2000, and she will schedule a phone intake appointment with you. The intake worker will be in touch with you ahead of the intake appointment by phone or email, to arrange to send out paperwork to you.

Wednesday Drop-in Counselling Clinic

Following new Covid-restrictions in November 2020, the Drop-in Counselling Clinic provides mostly phone or video sessions at the moment. In certain circumstances, we can arrange for an in-person appointment. Please call Tracey at 250-344-2000 on Wednesday morning after 8:45 am to register for one of the four drop-in sessions.

Getting our voicemail when you phone?

We may not be able to answer each phone call right away, and you may end up getting our voicemail, even during normal office hours. Please leave a message with your name and number and we will call you back as soon as we can.


For Parents

Video Story


Picture Books And Comics

Social Stories To Read With Your Kids



Information for First Nations

Information for Health Care Staff